Gather feedback from your customers in the channels they use in everyday life. That's essential to businesses of any scale to respond to new trends, to make improvements and to grow.

Customer feedback & reviews

Customer feedback surveys for your business growth and improvement:

Target your audience by channel, deals and behaviour. Full automation. Set-up in minutes.

CES

CSAT

NPS

Benefits and features

Any survey can be activated within minutes. Just set your outbound message text.

Save your time

Fromni out-of-the-box segmentation lets you target your customers using their CRM parameters and/or Deals attributes.

Target your customers

Launch event-triggered surveys that would be sent automatically when smth. happens in your other system or software.

Integrate

All our templates for customer feedback surveys can be customized through drag-and-drop scenario builder. Change the dialogue logic, add new blocks, edit question texts.

Easily manage

Receive automated reports in your inbox triggered by any kind of customer behaviour, for example negative feedback.

Do real-time control

Collect feedback in the channels that work for your customers, including chat, SMS and webpages.

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