Channels
Transactional SMS-messaging
Support and marketing in most popular messaging apps
Products
WhatsApp Business API
SMS
Instagram
Telegram
Messenger
Use Cases
Omnichannel messaging
FAQ Bots
Live support
Gather feedback from your customers in the channels they use in everyday life. That's essential to businesses of any scale to respond to new trends, to make improvements and to grow.
Customer feedback & reviews
Surveys launched in minutes
10+ channels onboard
Survey data connections with your other systems
Surveys launched in minutes
10+ channels onboard
Survey data connections with your other systems
Customer feedback surveys for your business growth and improvement:
Target your audience by channel, deals and behaviour. Full automation. Set-up in minutes.
CES
CSAT
NPS
Benefits and features
Any survey can be activated within minutes. Just set your outbound message text.
Save your time
Fromni out-of-the-box segmentation lets you target your customers using their CRM parameters and/or Deals attributes.
Target your customers
Launch event-triggered surveys that would be sent automatically when smth. happens in your other system or software.
Integrate
All our templates for customer feedback surveys can be customized through drag-and-drop scenario builder. Change the dialogue logic, add new blocks, edit question texts.
Easily manage
Receive automated reports in your inbox triggered by any kind of customer behaviour, for example negative feedback.
Do real-time control
Collect feedback in the channels that work for your customers, including chat, SMS and webpages.
Stay connected