How to link telegram_id to a phone number?

The script checks if the client’s phone number is known (if the phone and telegram_id are linked). If the phone is known, the bot sends a welcome message, and for any reply message from the client, the bot notifies the business of the message via email.

Do NOT tick the box next to "Campaign script". Press "Next".

Arrange the blocks as shown in the screenshot below and connect them.

In this block, we check if the phone number is connected to the telegram id.
This block must be the first one in the script, i.e. marked with the Start tag.
Press the gear icon in the top right corner of the block and write #$contact.phone# in the "If" field in the block settings. After that, press "Save" at the top right corner.

This block will ask the client for their phone number. Also press the gear icon in the top right corner of the block and fill in the text fields, and select "Phone number" in the "Expected response type" field. In the "Save reply in a variable" field enter phonenumber. Then press "Save" at the bottom right corner.

Follow the same steps as in the previous blocks. Block settings are in the screenshot.

We have two "Message" blocks. In both of them, you need to write a text that the bot will send to the client in the "Bot says" field.

In the example, the first block contains the following text: "Hi. This is a telegram bot. I will connect you to the managers of Fromni company", and the second block contains the following text: "A manager will contact you soon".

In other words, the first message is sent to the client after they provide their phone number or immediately after subscribing to the bot (if the phone is already linked to the telegram id), and the second message is sent if the client sends a reply to the first message.

This block is used to receive the client’s reply and save it.

This block allows the bot to send a message to the business’s email.

Select the required telegram bot in the opened window.

Write /start in the "Commands to activate the script" line in the opened window.

And tick the box next to Telegram (set this script as the default script). Then press "Save".