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SMS and Viber Notifications from Your CRM. One‑Way, Reliable, Global
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AI Chatbots & Two-Way Messaging from Your CRM
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Fromni Notification
SMS and Viber Notifications from Your CRM. One‑Way, Reliable, Global
Fromni Chatbots
AI Chatbots & Two-Way Messaging from Your CRM
Already have an account? Log in now
Registration on the Fromni platform
Instagram Direct Messages: Automate from your CRM
Connect Instagram to Fromni via the official Messenger API. Automate DMs, answer FAQs, collect leads, and book appointments – all from your CRM.
Advantages
Benefits
Never miss a lead
All DMs routed to Fromni’s unified inbox
Automate FAQs
Drag‑and‑drop bot builder for common questions, lead collection, booking.
Rich support
Send images, videos, product links directly in DMs
High open rate
DMs have ~90% open rate, the highest among social channels.
24‑hour standard window – After a customer message, you can reply with any content (offers, images, links) for free.
7‑day human agent window – Use HUMAN_AGENT tag to extend support for complex issues.
Marketing messages – Require opt‑in. Then send one message every 48 hours to subscribers.
How It Works
Currently free through Fromni. No per‑message cost.
A platform service fee was announced for July 1, 2026, but Meta has not yet published official rates. Until they do, we continue operating under the current free model. We’ll notify you as soon as we have concrete information.
Ready to Upgrade Your Customer Communication?
Automate Instagram DMs from your CRM. Start your free trial – no credit card needed.