SMS and Viber Notifications from Your CRM. One‑Way, Reliable, Global
AI Chatbots & Two-Way Messaging from Your CRM
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SMS and Viber Notifications from Your CRM. One‑Way, Reliable, Global
AI Chatbots & Two-Way Messaging from Your CRM
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Registration on the Fromni platform
What you can automate:
What you can automate:
Delivery notifications
Real-time tracking links and delivery alerts
Review collection
Post-purchase review requests via preferred channel.
Channels: SMS, WhatsApp, Telegram, Instagram, FaceBook
Order confirmations
Automated order received, processing, and shipped updates.
Abandoned cart recovery
Reminder messages with discount codes – recover up to 18% of lost sales.
Re-engagement
Birthday offers, product recommendations based on purchase history.
example
How it works:
Integration with your CRM
Connect your CRM, such as Pipedrive or Kommo, and sync customer data automatically.
Triggers based on customer actions
Send messages automatically when an order status changes or a customer abandons their cart.
Multi-channel message cascade
Reach customers through their preferred messenger first, with SMS as a fallback when needed.
Reviews and analytics in one dashboard
Track customer feedback, campaign performance and communication results from a single dashboard.
Case study:
An electronics retailer recovered 18% of abandoned carts using Fromni's WhatsApp reminders. Review collection increased Google Maps rating from 4.2 to 4.7