SMS and Viber Notifications from Your CRM. One‑Way, Reliable, Global
AI Chatbots & Two-Way Messaging from Your CRM
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SMS and Viber Notifications from Your CRM. One‑Way, Reliable, Global
AI Chatbots & Two-Way Messaging from Your CRM
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Registration on the Fromni platform
Advantages
Benefits
24‑hour free window
After any customer message, send promotions, links, images, buttons – at zero cost.
Rich messaging
Buttons, quick replies, media, files.
Human agent window
Reply up to 7 days for complex issues (no promotions after 24h).
High reach
Over 1 billion monthly active users.
Customer messages first – You cannot start a conversation. 24‑hour window – Any content allowed (offers, updates, support).
After 24h – Only marketing messages with explicit opt‑in (subscription). Promotional messages are blocked otherwise.
How It Works
Within 24h – Free (any content)
Marketing messages outside 24h – ~€0.0011 per delivered message (requires opt‑in)
Fromni platform fee – Included in your plan (from €10/month)
Marketing messages outside 24h – ~€0.0011 per delivered message (requires opt‑in)
Fromni platform fee – Included in your plan (from €10/month)
Retail
Order updates, abandoned cart recovery, flash sale alerts
Beauty
Booking confirmations, reminder messages, review requests
Healthcare
Appointment reminders, FAQ, location sharing
IT support
Ticket creation, status updates, knowledge base
Use Cases